Health and Safety Protocols


At PropDirect, we do our best to ensure that the Coronavirus (COVID-19) pandemic does not have a negative impact on the services we provide and take the following precautions for all Buyer/Tenant viewings. 




  • PropDirect will only allow viewings by appointment and where written consent has been given by the owner. 

  • For safety purposes, the owner will be asked not to be present or stand outside while the viewing is being conducted. 

  • Our agents will ensure that the property is well ventilated by opening all of the windows and doors.

  • We will meet you at the property, as travelling together with your agent is not permitted at this time. 

  • Please send back your Health Declaration Form and acknowledge these protocols, which have been emailed to you prior to the viewing. 


During Viewing


  • No mask, no viewing. Agents and clients must wear facemasks at all times during the viewing. 

  • Hand sanitiser will be provided, by the agent, upon entering and leaving the property. 

  • Property viewings will be kept brief, as to minimise risk and exposure. 

  • While viewing a property, please be mindful not to touch any surfaces. 

  • We will not allow more than two people to view a property at a time. 


Virtual walk-throughs may also be requested. For more information and updates regarding COVID-19 click here.